Customer ServiceRest assured with 30 days Refund and 12 months Warranty; Note: return windows will close after one month, dont worry about it, you can click on seller store on right corner ask a question and contact seller directly. Basic DetailsItem Model: XCNR3; Battery Type: Li-ion; Voltage:7.6V; Capacity: 34Wh/4250mAh; Battery Color: Black.