Customer ServiceRest assured with 30 days Refund and 12 months Warranty; Note: return windows will close after one month, dont worry about it, you can click on seller store on right corner ask a question and contact seller directly. Basic DetailsItem Model: A32N1511 ; Battery Type: Li-ion; Voltage:11.25V ; Capacity: 67Wh 6-Cell; Battery Color: Black.