Services Provided Only by BIXOLON! - Please download the driver from BIXOLON.com/soho/setup.php before use. You can adjust the print settings to your preference such as marking label darker or lighter. Also, you can customize your own label with Label Artist from the website for free. BIXOLON provides a 2-year limited support (1-year for print head) User Friendly & Easy to Use - Designed to work in versatile environments, anyone can print a verified label effortlessly. The SOHO Series Label Printer can support the width of labels ranging from 0.98 inch to 4.57 inch (25 mm~116 mm). With Auto-Loading features, the thermal shipping label printer automatically rewinds to the first sheet, eliminating the paper loading process.